At Coventry Services, we fully understand that regardless of the type of disaster … TIME IS OF THE ESSENCE …
In order to limit damage to your property and your precious possessions, it is extremely important to act fast to identify, remove, store and protect your valuable and important items from further damage or loss.
WE WILL GET THERE … FAST!
Our crews are standing by (24/7), even on weekends and holidays to respond quickly to your emergency in order to mitigate, protect and restore your home or business and bring calm to the most chaotic situations.
FAQs & TIPS
Here are some answers to important question you may have before and/or during the process.
Q: What do you consider to be “contents”?
A: Contents can include furniture, bedding, clothes, electronic devices, jewelry, etc. Contents generally refers to anything within the home or business that can be securely relocated to another part of the home or business, or moved to an offsite facility.
Q: Where will my content (items that were removed) be stored?
A: Your contents are stored locally in a climate controlled secure location with 24-hr security, surveillance cameras and motion detectors. Your contents will be digitally inventoried before being taken from your home or office and you will be given a copy of these records. All of your contents are kept in individual units separate from other customers’ items.
Q: In Coventry licensed, bonded and insured? If so, how much are you insured up to?
A: Coventry is licensed, bonded and insured. We are insured up to a million dollars in liability for damages. Upon request, we will be happy to provide documentation which shows our carrier and coverage information.
Q: What if any of my contents are damaged as a result of the disaster?
A: During the pack out, we will thoroughly inspect all of your items to determine whether there are items that are not salvageable. We will promptly inform you of our findings and contact your insurance provided and inform them of your situation and claim. We will always do our best to bring your contents back to their pre-disaster condition, however, there are cases where this is not possible.
Q: I have never been through any type of calamity and have never had to file an insurance claim for damages to my home or business – will you be able to help me/guide me through the process?
A: Definitely!! This is one our primary goals! Even though we have to constantly deal with these situations, we fully understand that for our customers who are experiencing this type of disaster/loss, it is a new and stressful experience.
At Coventry Services, LLC., we have many years of experience dealing with insurance claims and losses, and have worked with clients insured by all the major insurance carriers, including Allstate, State Farm, Liberty Mutual, Prudential, USAA, and more. We are experts at writing and submitting property claims, and use the industry-standard billing technologies when submitting our estimates and invoices to ensure that they are done correctly and efficiently.