Reviews

After finding that my water heater sprang a leak on the third floor and water ran down to booth floors below, I quickly called Coventry. The responded quickly and came out within a few hours to assess the problem. The set an appointment to begin the work and showed up... read moreAfter finding that my water heater sprang a leak on the third floor and water ran down to booth floors below, I quickly called Coventry. The responded quickly and came out within a few hours to assess the problem. The set an appointment to begin the work and showed up on time for the appointment. They did their work quietly, efficiently and professionally, and they cleaned up after themselves themselves. They returned on schedule to retrieve their equipment and like that, the job was done. I would trust them with something like this again, though I hope I won't have to! read less

Outstanding service! The company is very responsive ensuring they addressed all my needs after reporting the mold problem. Walked me through every step that they needed to perform with minimal hole size in my drywall. Kevin was willing to show up on a Saturday since my kitchen drain pipe... read moreOutstanding service! The company is very responsive ensuring they addressed all my needs after reporting the mold problem. Walked me through every step that they needed to perform with minimal hole size in my drywall. Kevin was willing to show up on a Saturday since my kitchen drain pipe was broke behind the wall and unusable. He was in and out of my house in just a couple of hours ensuring all mold was mitigated and have VERY reasonable price! read less

I was having insulation replaced and the installers identified some mold in one area of my attic. I called Coventry Services after several receiving several strong recommendations and I couldn't be more pleased with Coventry's professionalism! They were on time, responsive, and extremely thorough. The mold remediation team... read moreI was having insulation replaced and the installers identified some mold in one area of my attic. I called Coventry Services after several receiving several strong recommendations and I couldn't be more pleased with Coventry's professionalism! They were on time, responsive, and extremely thorough. The mold remediation team took every precaution while in my home (I have 4 children) to remove any contaminated materials and ensure mold spores would not spread. The remediation work was top notch and there is no evidence of mold remaining. I can't speak more highly of Coventry Services and will recommend them to anyone needing remediation services. read less

Great experience, they saved the day!

John and Cody cleaned my carpets and hardwood floors. The floors look amazing! They were on time and very courteous! They kept me informed as to what they were doing ... and any issues they encountered. Finished in less than 2 hours .. and the floors... read moreJohn and Cody cleaned my carpets and hardwood floors. The floors look amazing! They were on time and very courteous! They kept me informed as to what they were doing ... and any issues they encountered. Finished in less than 2 hours .. and the floors look new!HIGHLY recommend Coventry Carpet Cleaning!!! read less

Awesome Carpet Cleaner ALERT. We are selling our home and needed to get the carpet brought back to life before the showings. We will do a whole house cleaning before closing. Now remember that results vary depending on the type of carpet you have but Lord ....check out our picks........ read moreAwesome Carpet Cleaner ALERT. We are selling our home and needed to get the carpet brought back to life before the showings. We will do a whole house cleaning before closing. Now remember that results vary depending on the type of carpet you have but Lord ....check out our picks..... We are customers for life!!!!!Coventry Carpet Cleaning is PHENOMENAL!!!!!!! read less

John and Cote from Coventry Carpet Cleaning did an excellent job with my wall to wall carpeting, sofa and chair.John explained why certain parts of the rugs soiled more than others and how I could keep them wearing longer by having then cleaned every 6 months and by adding... read moreJohn and Cote from Coventry Carpet Cleaning did an excellent job with my wall to wall carpeting, sofa and chair.John explained why certain parts of the rugs soiled more than others and how I could keep them wearing longer by having then cleaned every 6 months and by adding a system called Protective Guard.I was shocked how clean both my carpets and living room sofa set came out!The price was equally good!Thanks guys! See you in 6 months. read less

I had the pleasure of meeting Mr. Terry Clancy this morning, who came to my condo unit for a water damage assessment. Terry was very knowledgeable, friendly, punctual, and an utmost professional. He clearly explained to me several different repairs that may be needed for the water-damaged windowsill and which... read moreI had the pleasure of meeting Mr. Terry Clancy this morning, who came to my condo unit for a water damage assessment. Terry was very knowledgeable, friendly, punctual, and an utmost professional. He clearly explained to me several different repairs that may be needed for the water-damaged windowsill and which specialists would be needed to get the jobs done. I was also highly impressed with the friendly and efficient customer service I experienced while booking today's assessment visit, which was scheduled and completed within 24 hours! I plan to use Coventry's mold remediation and possibly also carpet cleaning services once the structural water damage repairs are completed, and will highly recommend their team to family and friends. read less

This was a wonderful experience!Carpets look and smell great!

Very courteous,explained what they were going to do,and I am very pleased,will recommend their services to friends

John & Cody did a great job. They were prompt, prices were very reasonable and the carpet looked & smelled great!!

I stumbled upon Coventry Services through a google search for a pack out service in my area and they were a true godsend. I needed to have everything in my apartment assessed for water/smoke damage and removed (pack-out) so that renovations could be done by the complex due to... read moreI stumbled upon Coventry Services through a google search for a pack out service in my area and they were a true godsend. I needed to have everything in my apartment assessed for water/smoke damage and removed (pack-out) so that renovations could be done by the complex due to a kitchen fire. Kevin and Vicki and their team were an absolute pleasure to work with and made such a stressful situation manageable. They were very responsive to my inquiry (answered the phone right away when I reached out to them), prompt with doing an assessment and providing an estimate to my insurance company as well as were excellent at packing up, examining and inventorying my stuff that was salvageable. I was so amazed at how much of my stuff they were able to save and clean. I was brought to tears after I started unpacking my stuff after they did the pack-in service because I didn’t expect a lot of it to be salvageable. I highly recommend them for the services they provide because they have impeccable customer service and passionate about what they do. I could not have been happier with their work, thank you so much Coventry! read less

Coventry (previously Heaven’s best) is always professional, on point with my cleaning needs & very responsive! My first two services were completed next day! Very pleased with overall service & they always try to help you out on the pricing, in hopes of repeat services & referrals! Job well done!

My carpets looks Awesome!!!!My sofa looks new again.Interior of my car looks great I had coffee spots that came right out.That deodorizer/sanitizer really helped with the pet odor ..Thank you MR John we will definitely use you again

Coventry Services LLC was fantastic! Not only did they inspect and assess my mold, they also helped me to understand how I can prevent it from happening again. I received same day service and the gentleman I spoke with, as well as Terry who came to do the job were... read moreCoventry Services LLC was fantastic! Not only did they inspect and assess my mold, they also helped me to understand how I can prevent it from happening again. I received same day service and the gentleman I spoke with, as well as Terry who came to do the job were patient, courteous, and kind. 10 out of 10 would recommend to anyone and everyone. read less

John did a wonderful job on my carpets and would definately recommend them to anyone in need of carpet cleaning.

Coventry services arrived quickly when our basement was flooding and did excellent work. They provided cleanup after a flood, dried out the area with high-powered fans and applied anti-microbial treatment to prevent mold. They also helped unclog a floor drain that was causing problems. Highly recommend!!

It was an absolute pleasure. Team was courteous, professional, thorough, and efficient.

We discovered a leak from our powder room that caused mold in the basement. A plumber was concerned about how much mold was/could be present so he recommended Kevin and Coventry. They came out that afternoon, did a quick inspection of the visible damage went over the process... read moreWe discovered a leak from our powder room that caused mold in the basement. A plumber was concerned about how much mold was/could be present so he recommended Kevin and Coventry. They came out that afternoon, did a quick inspection of the visible damage went over the process with us from best case to worst case then went right to work. Thankfully it was best case scenario. But as a parent of a child with severe asthma the promptness and thoroughness was greatly appreciated as your mind immediately goes to the worst case scenario when you hear mold and how to keep you child safe. While I hope we never have to call Coventry again I highly recommend their service to anyone needing an honest and thorough mold/water damage clean up read less

Had a flooding emergency at home -- on a Saturday, during an ice storm -- and called Coventry for help. They were at my house within an hour and began to clean up water and dry carpets. They moved furniture as needed and found water in places I... read moreHad a flooding emergency at home -- on a Saturday, during an ice storm -- and called Coventry for help. They were at my house within an hour and began to clean up water and dry carpets. They moved furniture as needed and found water in places I would not have expected. When they returned to pick up their fans and dehumidifiers, they replaced the furniture and cleaned the carpets all for a reasonable fee. Couldn't be happier and strongly recommend this firm. I hope I never need them again but would call without hesitation if I do. read less

The team at Coventry just performed mold remediation on my home. They were efficient, professional, knowledgeable, and they did great work. I can already tell that I am breathing dramatically without the mold in the air. They hauled everything away, cleaned up after themselves, and even offered to haul away... read moreThe team at Coventry just performed mold remediation on my home. They were efficient, professional, knowledgeable, and they did great work. I can already tell that I am breathing dramatically without the mold in the air. They hauled everything away, cleaned up after themselves, and even offered to haul away to the dump some of my trash that wasn't even related to the project they were working on. They went above and beyond. read less

I don't have anything bad to say about Coventry... on the contrary. When I called to make an appointment I wasn't prepared to be served so quickly. Kevin, one of the owners, was so friendly, knowledgeable and professional. He arrived promptly, assessed the leak that made it's way... read moreI don't have anything bad to say about Coventry... on the contrary. When I called to make an appointment I wasn't prepared to be served so quickly. Kevin, one of the owners, was so friendly, knowledgeable and professional. He arrived promptly, assessed the leak that made it's way down to the kitchen, got his tools, did the diagnostic workup and cleaned the area. If I ever have anymore floods, leaks, mold problems etc., I will definitely use Coventry. read less

I left a vm for Terry that I had a leak and needed information on what to do dry out our wall. He called me back and said he would come out for free to see if I need professional help. I was blown away since the... read moreI left a vm for Terry that I had a leak and needed information on what to do dry out our wall. He called me back and said he would come out for free to see if I need professional help. I was blown away since the other company I called wanted to charge me $140 to come out for an estimate. I got another estimate of $2,000 to repair it. Terry came and looked at the area and decided I was doing the correct thing to take care of the water damage and gave me some tips on to improve. He even emptied my buckets that were full of water and told me just to lay the tube in the sink vs the bucket. I hadn't even thought about that. I would highly recommend this company if you need help with water damage, fire and COVID 19 disinfecting. Very customer service oriented and professional. They are NOT trying to take advantage of the customer and stealing peoples money. read less

Kevin and Terry were super. During the pandemic, they stayed true to their word and wore their protective gear to protect themselves and us. They were friendly, fair, and super professional. They treated the wood studs, de-humidified the area, and prepared the wall for the dry wall folks.

Called with a water & mould remediation problem and Kevin was there within about an hour. He assessed it, provided the estimate quickly; faciliated a quick video conference call with his business partner to help me with some insurance questions, and then got started. Job required some demolition, clean... read moreCalled with a water & mould remediation problem and Kevin was there within about an hour. He assessed it, provided the estimate quickly; faciliated a quick video conference call with his business partner to help me with some insurance questions, and then got started. Job required some demolition, clean up, and a few days of drying with fans and de-humidifiers. All the work was neat and tidy -- he did a great job cleaning up. He also leveraged Waze so I could track exactly when he was going to arrive, which is something I wish everyone would do!! I would definitely call Coventry again. read less

Highly recommend. Profession. No hassle and annoying attempts to up the price with unneeded upgrades. Great work quality.

Professional. Punctual. Insightful. Highly recommend this company.

Couldn't be happier with Coventry. Came to check out some mold damage in our basement from a leaky toilet. Was able to schedule their service right away and they took care of the job in no time. Kevin was very knowledgeable and honest about what work was needed, and the... read moreCouldn't be happier with Coventry. Came to check out some mold damage in our basement from a leaky toilet. Was able to schedule their service right away and they took care of the job in no time. Kevin was very knowledgeable and honest about what work was needed, and the service was reasonably priced. I would definitely go back to Coventry again or refer to a friend. read less

We couldn't be more happy with the services Coventry provided. Terry was highly-responsive and very thorough. Fire damage is not easy or quick to mitigate however they did so professionally and with attention to detail. We would recommend them 100%.

I had a leak in the basement leading to a wet carpet and furnishings. I contacted Coventry to get an estimate on cleanup while the plumber was still working. Doug responded immediately by phone, then arrived just as the plumber was leaving. He cleared the area and... read moreI had a leak in the basement leading to a wet carpet and furnishings. I contacted Coventry to get an estimate on cleanup while the plumber was still working. Doug responded immediately by phone, then arrived just as the plumber was leaving. He cleared the area and set up fans to speed up the drying process. He was knowledgeable and hard-working. I highly recommend this company. read less

Terry and Kevin and their Coventry team were at my condo the day after the leak from an upstairs unit, and were fast, efficient and reassuring about explaining what they were doing and what it would cost. Which is not cheap, but at least my condo was dry after their... read moreTerry and Kevin and their Coventry team were at my condo the day after the leak from an upstairs unit, and were fast, efficient and reassuring about explaining what they were doing and what it would cost. Which is not cheap, but at least my condo was dry after their machines spent 72 hours in my laundry room. They took pictures for the insurance company and explained how the coverage process works and each step in that process. I was impressed and grateful for their attention to social distancing, too. It's too bad I had to learn about this company because of a damaging water leak, but I am pleased to report that if it happens, these are the guys to call. read less

The gentleman came on time and as quick as possible! They were very helpful with assisting us and communicating with out insurance company! The work that was done was great and i would definitely recommend!

This is for CE classes that we attended. They were great and informative. I especially appreciated the ethics class. Always a tricky subject.

I took a learning seminar taught by Terry recently and it was incredible! I learned a ton about mitigation that I did not know before and a lot of new information I can apply to my work as an insurance agent. His pacing and thoroughness was perfect, while also keeping... read moreI took a learning seminar taught by Terry recently and it was incredible! I learned a ton about mitigation that I did not know before and a lot of new information I can apply to my work as an insurance agent. His pacing and thoroughness was perfect, while also keeping the class engaged and applying real-life scenarios that we can relate to. read less

Had the pleasure of taking a course provided by this company and was extremely pleased with them. Instructor was courteous and very knowledgeable on water restoration and as a Claims Director for my agency, I will be absolutely sending clients there way. Diane Lorenz was also a delight to work... read moreHad the pleasure of taking a course provided by this company and was extremely pleased with them. Instructor was courteous and very knowledgeable on water restoration and as a Claims Director for my agency, I will be absolutely sending clients there way. Diane Lorenz was also a delight to work with! Highly recommend! read less

Had a flooded basement. They were here within 30 minutes and took care of EVERYTHING. Terry is unbelievably polite, knowledgeable, and thorough. Cannot recommend highly enough. Also pointed me in the right direction for everything else. 5/5.

I called Coventry on a Sunday evening after a water leak was found in our house. He and his team were at my place within an hour and got to work immediately. They worked till almost midnight and then were back early Monday morning to continue. The damage was a... read moreI called Coventry on a Sunday evening after a water leak was found in our house. He and his team were at my place within an hour and got to work immediately. They worked till almost midnight and then were back early Monday morning to continue. The damage was a lot and they worked for over 2 days removing dry walls and flooring. We were out of town but they were in constant communication, updating us and sending photos. They even contacted my insurance to start a claim on my behalf. The drying process took 9 days and they visited the place pretty much everyday to inspect.They have done a terrific job and I would more than recommend them to anyone. read less

I highly recommend their services. They’re very professional, prompt, and thorough.

We had Coventry clean the carpeting in our entire house. Kevin did a meticulous job, at a reasonable price. Punctual and professional. We'll certainly use them again in the future.

I can't recommend Coventry enough! They came at 11pm on a Sunday night to help our severely water damaged basement. They worked tirelessly through the night (on a Sunday) and then almost round the clock for the next few days. Being the first time we have dealt with water damage,... read moreI can't recommend Coventry enough! They came at 11pm on a Sunday night to help our severely water damaged basement. They worked tirelessly through the night (on a Sunday) and then almost round the clock for the next few days. Being the first time we have dealt with water damage, Terry was SO helpful in explaining the process, the cost, and helping guide us through the process. They were a true, comforting presence during a terrible situation. Thanks, Coventry!! read less

I had a master shower where the grout needed some professional cleaning since I couldn’t get it done with everything I tried. Kevin came and knocked it out - so glad I found his company and called! Don’t hesitate - you won’t be disappointed!

Very satisfied with the attention, detail and timely service provided. I asked for a Saturday request on the preceding Wednesday and Kevin responded quickly.

Kevin was very prompt and the carpets look great! He didn't rush through the job and offered to come back and retreat anything if necessary. Very friendly and professional service.

I’m extremely happy that company’s like this are around. My basement had water after a flood and I basically didt have to worry about anything! Everything was cleaned and dried of correctly!

Provided a great service. They were punctual and very professional.

Had a flood in my basement. Coventry Sevices LLC responded to my call immediately and took care of the water . Doug and his crew were very professional and respectful of my personal property in the House.

Did excellent job. Very responsive. Highly recommend.

Coventry is one of the most professional and honest service providers that I have worked with over the past 10 years. I would highly recommend them to anyone.